99kt Responsible Gambling —
Stay safe, aware, and happy
Enjoy the entertainment within your limits. 99kt ensures full protection with self-exclusion, deposit limits, and 24/7 support to keep your gaming safe.
Why is responsible gambling important?
Online betting and casino games can be a great source of entertainment — as long as they stay within control. 99kt believes that every player's experience should be enjoyable, safe, and informed. Our platform does not just give you the chance to win — ensuring you play while staying healthy and happy is our responsibility too.
99kt has earned the trust of countless players across Bangladesh. The greatest way to protect that trust is to ensure the mental and financial well-being of every member. That is why we talk openly about gambling addiction and have built all the necessary safety tools into our platform.
Remember: gambling is entertainment, not a source of income. If you ever feel that playing is having a negative impact on your life, contact 99kt's support team right away — we are here for you 24/7.
Age Restriction
For players aged 21 and above only
Live Chat: Available 24/7
Support in Bengali and English
99kt's Safety Tools
Deposit Limit
Set a cap on how much you deposit per day, week, or month. Once the limit is reached, deposits are paused for the rest of that period — the simplest way to stay in control of your finances.
Time-Out Feature
Need a few days off? Use the time-out feature to temporarily suspend access to your account for anywhere from 24 hours to 6 weeks. You can reactivate it yourself once the break is over.
Self-Exclusion
If you feel you need to stop playing, apply for self-exclusion. This is a long-term measure that keeps your account closed for a set period or permanently.
Session Time Limit
Playing for too long in one go is not ideal. Set a session timer to receive an alert after a specified time. Keeping track of time is an essential part of responsible gambling.
Loss Limit
Set your own cap on how much you can lose before betting is stopped. This helps you avoid the risk of a sudden large loss.
24/7 Support
Problems can come up at any time. 99kt's live chat and email support is ready to help in Bengali and English, 24 hours a day, 7 days a week.
Warning Signs of Addiction
If you or someone you know shows the signs below, it is time to seek help. There is nothing to be ashamed of — awareness is the first step.
- Feeling a constant urge to bet again in order to win back lost money
- Giving up time with family, friends, or work in order to gamble
- Spending beyond your budget or borrowing money to play
- Lying to or hiding gambling activity from family
- Feeling restless or irritable when not gambling
- Letting wins or losses dictate your mood day to day
- Repeatedly failing to stop despite telling yourself "just one more time"
Golden Rules for Healthy Play
Age Limit & Identity Verification at 99kt
All 99kt services are exclusively for individuals aged 21 and above. Age is verified at registration and, where necessary, a national identity card or birth certificate may be requested. If a minor creates an account by any means and this comes to our attention, the account will be closed immediately and any deposited funds will be returned.
Our request to parents and guardians — keep your passwords secure and log out of your account after use so that younger members of the household cannot access your device or account.
You can keep your child's internet use safe through parental control software or browser-based age-restriction tools. 99kt fully supports these kinds of measures.
How to activate the safety tools?
- Log in to your 99kt account
- Go to 'Account Settings' → 'Responsible Gambling' menu
- Choose your preferred limit or time-out
- Save your changes — they take effect immediately
- If you need help, let us know via live chat or email
Details of Each Safety Tool
Deposit Limit — The Foundation of Financial Control
At 99kt you can set the maximum amount you deposit per day, week, and month yourself. The minimum deposit is ৳500. Once a limit is set, increasing it requires a cooling-off period to pass — this prevents impulsive top-ups in the heat of the moment. However, you can lower your limit immediately at any time.
Self-Exclusion — A Long-Term Break
If you are certain that you need to stop playing for a period of time or altogether, self-exclusion gives you that option. While it is active, you will not be able to deposit, place bets, or receive bonuses. Your existing balance can be withdrawn at any time during self-exclusion. Contact the support team for full details about this feature.
Loss Limit — Protection from Major Losses
Decide in advance the maximum amount you are willing to lose per day or per week. Once that amount is reached, 99kt will automatically restrict your ability to place further bets. This prevents you from taking on even more risk to chase losses from a bad day.
Reality Check — Timely Reminders
The reality check feature shows you a message at set intervals — how long you have been playing, and how much you have won or lost in that session. This reminder keeps you aware that there is life beyond gambling and that it is worth enjoying.
How to Get Help?
If you feel that gambling is causing problems in your family life, relationships, work, or finances, do not try to deal with it alone — ask for help. 99kt's support team is ready to assist you with complete confidentiality.
When you contact support, we will act quickly to apply the necessary restrictions to your account or to activate self-exclusion. Your identity and conversation will remain completely secure.
If you believe a family member is having problems due to their use of 99kt, you can contact us as well. We always take the concerns of family members seriously.
Contact Us Now
Live Chat: Visit the site and start a chat from the corner icon
Email: [email protected]
What to say to support
"I feel like I am developing a habit of playing too much — please help me."
"I want to set a deposit limit on my account — how do I do that?"
"I want to take a break from gambling for a while — what is the self-exclusion process?"
"A member of my family has been using this account and is having problems."
Enjoy 99kt's best games safely
Play responsibly — let gambling stay a source of fun. Visit our game lobby today or check the FAQ for any questions.