99kt Terms and Conditions

1 Introduction & Definitions

These Terms and Conditions ("Terms") form a legal agreement between the 99kt platform ("Platform", "Site") and its users ("Member", "you"). By using the 99kt website, creating an account, or accessing any service, you are considered to have fully accepted these Terms.

Key Definitions

• "99kt" refers to this platform, its operating entity, and all associated services.
• "Member" refers to any registered individual who holds an active account.
• "Service" refers to all gaming, betting, and financial activities conducted on 99kt.
• "Bet" refers to participation in any game using real money or bonus funds.
• "Balance" refers to the total amount in your account (deposits + bonuses).

2 Account Registration

To access services on 99kt, creating a personal account is required. All information provided at the time of registration must be accurate, complete, and up to date.

Registration Requirements

• Each individual may operate only one account. Creating multiple accounts is strictly prohibited.
• The name, mobile number, and financial details provided at registration must all be genuine and verifiable.
• Keeping your account password confidential is entirely your responsibility. Do not share your password with anyone.
• Any unauthorised access to your account must be reported to 99kt Support immediately.
• Transferring, selling, or renting your account for use by another person is strictly prohibited.

Identity Verification (KYC)

To maintain a secure platform, 99kt may conduct a Know Your Customer (KYC) process at any time. A national identity card or other government-issued document may be requested before processing withdrawals or for large transactions. Failure to submit documents may result in the temporary suspension of the account.

3 Age Verification & Eligibility

The minimum age to use 99kt's services is 21. By registering, you declare that you are 21 years of age or older.

Geographic Eligibility

99kt is primarily operated for Bangladeshi players. Access to services from certain countries or regions may be restricted or prohibited. It is entirely your responsibility to ensure that online gaming is legal from your location.

4 Deposit & Withdrawal Rules

Deposit Requirements

• Minimum deposit amount: ৳500 (the same for each method).
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer (major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
• Deposited funds will only be accepted from a mobile wallet or bank account registered in the account holder's name.
• Deposits made through a third party are not accepted.

Withdrawal Requirements

• Minimum withdrawal amount: ৳1,000.
• Standard processing time: 30 minutes to 3 hours.
• Withdrawals will be paid using the same method that was used for the deposit.
• Large withdrawals may be delayed if KYC verification has not been completed.

Financial Security

All financial transactions are protected by SSL encryption. 99kt reserves the right to request additional verification for suspicious transactions. To prevent money laundering, 99kt may request the necessary documents and information.

5 Bonuses & Promotions

Welcome Bonus

99kt offers new members a 100% bonus on their first deposit, up to a maximum of ৳10,000. The following examples apply for activating this bonus:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
• Deposit ৳22,000 or more → maximum ৳10,000 bonus → total balance ৳32,000.

Wagering Requirements

A 25x wagering requirement must be completed before the bonus can be withdrawn. Wagering is calculated on the bonus amount only — not on the combined total of the deposit and bonus.

General Bonus Terms

• The welcome bonus applies only once per member.
• 99kt reserves the right to modify or cancel bonus offers at any time.
• Bonuses may be forfeited if unusual betting patterns or bonus abuse are detected.
• Wagering contributions may vary by game — please contact support for details.
• Separate terms and conditions apply to the VIP programme.

6 Gaming Rules

All games on 99kt — including slots, live casino, fishing, and sports betting — are operated under defined rules. The specific rules for each game are available in the game interface.

General Gaming Rules

• 99kt reserves the right to cancel or modify bets resulting from technical errors during a game.
• In any dispute regarding a game result, the server log shall be considered the final record.
• Any winnings obtained by exploiting software errors or bugs will be considered void.
• Game terms may change as a result of changes to game provider rules.

Sports Betting

Separate betting rules apply to the sports betting section. If a match is cancelled or postponed, a decision on the relevant bet will be made in accordance with 99kt's established policy.

7 Prohibited Conduct

The following activities are strictly prohibited on the 99kt platform:

• Any form of manipulation, fraud, or system exploitation.
• Using multiple accounts to gain bonus benefits.
• Allowing a third party to use or transferring your account.
• Using automated software (bots), scripts, or automation tools.
• Exploiting any security vulnerability in the platform.
• Using the platform for money laundering or handling illegal funds.
• Harassment, threats, or disrespectful behaviour towards other members.
• Registering with a false identity or information.

8 Account Suspension & Closure

99kt's Rights

99kt may temporarily suspend or permanently close any account in the following circumstances:

• If evidence of a breach of the Terms is found.
• If KYC verification is not completed or false information is provided.
• If suspicious or unusual activity is detected.
• At the member's own request (voluntary closure).
• If a self-exclusion request is submitted under the responsible gaming policy.

Member's Rights

A member may request account closure at any time. The opportunity to withdraw the available balance will be given before the account is closed; however, any pending wagering requirements will result in the bonus being cancelled.

9 Privacy & Data Protection

99kt is committed to protecting your personal information. All data is kept secure through SSL encryption. The detailed policy on data collection, processing, and storage can be found on our Privacy Policy page.

• Your information is not sold to third parties.
• Information may be shared with government authorities where required by legal obligation.
• Important account-related information will be communicated by email.
• You have the right to request to opt out of marketing communications.

10 Limitation of Liability

99kt operates as an entertainment platform. 99kt accepts no liability for the following:

• Loss caused by internet disconnection or technical issues.
• Any unauthorised use resulting from failure to keep your account credentials confidential.
• Financial losses from gaming — risk is always present in gaming.
• Issues caused by software errors in third-party game providers.

11 Complaints & Dispute Resolution

For any complaint or dispute, 99kt's support team is always ready to assist.

Complaint Submission Process

• Step 1: Contact support directly through 24/7 live chat.
• Step Two: If the issue is not resolved, write a detailed complaint to [email protected].
• Provide details: Account number, date, transaction ID (if applicable), and a full description.

99kt always tries to resolve all disputes in a fair and transparent manner. Member satisfaction is our priority.

12 Changes to Terms

99kt reserves the right to change, amend, or update these terms at any time. For important changes, members will be notified by email or via a notice on the platform.

• If you continue to use the platform after updated terms are published, you will be considered to have accepted the new terms.
• If you do not agree with the new terms, please request to close your account.
• The latest terms will always be available on this page.

Applicable Law

The decisions of the 99kt authority will always take precedence in the interpretation and application of these terms. Any disputes will be resolved in accordance with the applicable legal framework.